Privacy Policy
Effective Date: January 29, 2021
We value our relationship with you and take your privacy seriously. We may update this Privacy Notice at any time, by posting the amended version on the Websites including the effective date of the updated version. We will announce any material changes to this Privacy Notice through an alert on our Websites and/or via email. We may also provide other privacy notices on specific occasions when we are using your Personal Information in ways that differ from what we have described here so that you are aware of how and why we are using such information and what your rights are with respect to such use.
1. Introduction
This Privacy Notice discloses sets forth the privacy practices for Beatrice and our website; beatrice.com.ng This privacy notice applies solely to information collected by this website, except where stated otherwise. It will notify you of the following:
What information do we collect;
With whom it is shared;
How it can be corrected;
How it is secured;
How policy changes will be communicated; and
How to address concerns over misuse of personal data.
2. Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only collect and have access to information that you voluntarily give us via comments, email, or other direct contacts from you. We will not sell, rent, or license this information to anyone.
Comments
When you leave comments on the website we collect the data shown in the comments form, and also the IP address and browser user agent string to help spam detection. When visitors leave comments on the site we collect the data shown in the comments form from the site’s backend as all comments are subjects to review before being approved for publishing. This we do to reduce spam links or irrelevant comments or off topics to the particular topics of interest on the website. We are trying to maintain a healthy niche.
Contact forms
This website does not use contact forms on the site. To make it worth your time, users can send an email to b@beatrice.com.ng to reach out to Beatrice (beatrice.com.ng). We will use your information to respond to you, regarding the reason for which you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request. Information submitted to our site’s email is sent to our company email, hosted by Zoho. Zoho adheres to the EU/US “Privacy Shield” policy and you can find more information about this here: Zoho Privacy Policy.
Registration Data
In order to use this website, a user must first complete the registration form. During registration, a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, though it is not required. If you register on our website, we store your chosen username and your email address and any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time (except by changing your username). Website administrators can also see and edit this information.
Purchase Data
To receive product support, you have to have one or more Beatrice.com.ng purchase codes on our website. These purchase codes will be stored together with support expiration dates and your user data. This is required for us to provide you with downloads, product support, and other customer services.
Support Data
If you have registered on our website and have a valid support account, you can submit support queries for assistance via email at b@beatrice.com.ng and we will be in touch with you within 24 – 72 hours.
Google Analytics
We use Monsters Insight Google Analytics on our site for monitoring site usage performance. So, no personalized data is stored. If you would like to see their privacy policy use this link: Link.
Newsletters
On the website, you may subscribe to our newsletter through the service Mailchimp (you can review their privacy policy here), which may be used for advertising purposes. All newsletters sent may contain tracking pixels. The pixel is embedded in emails and allows an analysis of the success of online marketing campaigns. Because of these tracking pixels, we may see if and when you open an email and which links within the email you click. Also, this allows the Website to adapt the content of future newsletters to the interests of the user. This behavior will not be passed on to third parties.
Unless you request otherwise, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Orders
We request information from you on our order form. To buy from us, you must provide contact information (such as name and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
3. Who Has Access To Your Data
If you are not a registered client for our site, there is no personal information we can retain or view regarding you. If you are a client with a registered account, your personal information can be accessed by:
- Our system administrators.
- Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
Sharing
We share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.
And/or:
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.
And/or:
We partner with another party to provide specific services. When the user signs up for these services, we will share names or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
4. Embedded Content
Pages on this site may include embedded content, like YouTube or VIMEO videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Below you can find a list of the services we use:
The Facebook page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy.
We use the Twitter API to display our tweets timeline on our site. Twitter has its own cookie and privacy policies over which we have no control. Your IP is not sent to a Twitter server until you consent to it. See their privacy policy here: Twitter Privacy Policy.
YOUTUBE
We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.
5. Cookies
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
Some of our business partners (e.g., advertisers) may use cookies on our site. However, we have no access to or control over these cookies.
6. Third-Party Access To Your Data
We don’t share your data with third parties in a way as to reveal any of your personal information like email, name, etc.
7. How Long Do We Retain Your Data
When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.
If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except by changing your username). Website administrators can also see and edit that information
8. Security Measures
We use the SSL/HTTPS protocol throughout our site. We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users, and will attempt to reset passwords if needed.
9. Your Data Rights
GENERAL RIGHTS
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.
You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
If you wish that all of your data be erased, we will no longer be able to offer any support or other product-related services to you.
10. Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
11. Amendments
We may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will update this page accordingly and require you to accept the amendments in order to be permitted to continue using our services. It is strongly recommended for users to check this page often, referring to the date of the last modification listed at the bottom. If a User objects to any of the changes to the Policy, the User must cease using this Application and can request that the Data Controller remove the Personal Data. Unless stated otherwise, the then-current privacy policy applies to all Personal Data the Data Controller has about Users.
Other Provisions as Required by Law
Numerous other provisions and/or practices may be required as a result of laws, international treaties, or industry practices. It is up to you to determine what additional practices must be followed and/or what additional disclosures are required.
If you feel that we are not abiding by this Privacy Notice, you should contact us immediately via email at b@beatrice.com.ng
*Last modified: June 25, 2022
